Category Frequently Asked Questions

PowerBI Content Pack – Getting Started

WebTuna has a Power BI content pack to allow users to visualize and interact with WebTuna usage and performance data in new ways. It pulls detailed data daily for the previous day...

How is WebTuna different to Google Analytics

The data provided by Real User Monitoring (RUM) and Web Analytics often crossover and sometimes there is confusion about whether you need one or the other or both. Quite often...

Where can I find my REST API key and how do I use it?

Your REST API key can be generated on the Change Password screen under Admin. You can generate a new API key from here any time if you think your API key...

How can I capture the Web server machine name

If the web application you are monitoring has multiple frontend web servers and you would like to see performance broken down by servername then you can have the webtuna.js capture...

Installing WebTuna real user monitoring for Atlassian Confluence

If you are using Confluence from Atlassian for team collaboration and need to monitor the real end user experience that is being delivered to all of your end users then WebTuna can...

How can I capture the users username?

If the web application you are monitoring requires a login and you would like to be able to track performance down to an individual user then you can have the...

What metrics are collected?

Metrics sent from the users browser

When and Where is the WebTuna data sent?

Several metrics are collected from the DOM (Document Object Model) of the users browser when the window.onload event fires. This is after the page has already loaded so it will...

How does it work?

WebTuna simply requires a small JavaScript file (webtuna.js) to be included on your pages. This JavaScript collects all the key performance and analytic metrics and asynchronously sends them to the...

Where do I add the webtuna.js to my site?

First copy the webtuna.js to the root directory for your website

Where can I download the webtuna.js from?

WebTuna uses a small (5K) piece of JavaScript which you need to place into you site template in order to monitor your site. This JavaScript file is called webtuna.js.

Category Installation

PowerBI Content Pack – Getting Started

WebTuna has a Power BI content pack to allow users to visualize and interact with WebTuna usage and performance data in new ways. It pulls detailed data daily for the previous day...

How can I capture the Web server machine name

If the web application you are monitoring has multiple frontend web servers and you would like to see performance broken down by servername then you can have the webtuna.js capture...

Installing WebTuna real user monitoring for Atlassian Confluence

If you are using Confluence from Atlassian for team collaboration and need to monitor the real end user experience that is being delivered to all of your end users then WebTuna can...

How can I capture the users username?

If the web application you are monitoring requires a login and you would like to be able to track performance down to an individual user then you can have the...

How does it work?

WebTuna simply requires a small JavaScript file (webtuna.js) to be included on your pages. This JavaScript collects all the key performance and analytic metrics and asynchronously sends them to the...

Where do I add the webtuna.js to my site?

First copy the webtuna.js to the root directory for your website

Where can I download the webtuna.js from?

WebTuna uses a small (5K) piece of JavaScript which you need to place into you site template in order to monitor your site. This JavaScript file is called webtuna.js.

Category Blog

Our commitment to customers during the COVID-19 crisis

Dear Customers and Partners, we want to take a moment to share with you the approach that we are taking to support our staff, customers, partners, and community during this...

Why we moved our blog from WordPress to Jekyll

Last year we made the decision to move both our blogs (blog.applicationperformance.com and blog.webtuna.com) to a Jekyll generated static site. Static sites are in fashion right now because they are...

WebTuna August 2019 release

It has been a little while since our last release, and our new release now collects all the resource timing information that modern browsers provide. This includes images, style-sheets etc,...

What is RUM, and how does it differ to Synthetics?

When you start looking into web performance and monitoring, you are bound to come across several words and acronyms; EUM (End User Monitoring), Synthetic Monitoring and RUM (Real User Monitoring)....

Further Updates to Conversion Funnel Reporting

We hope that you liked our recent Conversion Funnel report, which we launched a short while ago. Here’s an overview of further changes which have just been released.

Update to our PowerBI Content Pack

Last week we published an update to our WebTuna Content Pack for PowerBI. It includes a number of improvements and bug fixes.

Further updates to the WebTuna Map Screen

We hope that you liked our revamp of the geomap, which we launched about 3 weeks ago.  Here’s a preview of further changes which should be released in the next...

Keeping intranet home pages lean

At WebTuna we monitor a lot of intranets for customers, many of which are built using Microsoft SharePoint.

New and Improved WebTuna Map Screen

Today we released an updated Map screen with new functionality. We think you will love it. It has a cleaner style and you can now filter what is displayed on...

Ymonitor synthetic monitoring integrates with WebTuna

At WebTuna we always love to integrate our solution with others as it adds value to customers. Recently we worked with the Dutch company Ymor, whose Ymonitor service gives customers...

WebTuna Response Time Scatter Analysis

Do you want a quick pictorial overview of how your site is performing? The WebTuna Response Time Scatter Analysis report lets you see your site response time distributions over time.

WebTuna Comparison Report

If you have ever struggled with evaluating the impact that a change to your website has made, was performance improved, or has it degraded, then look no further.

Performance and Activity Heatmap

How well do you know your way around WebTuna?  In conversation with our customers we often hear them tell us, ”I didn’t know that you could do that in WebTuna”.

New Conversion Funnel Reporting

We are are pleased to announce that WebTuna now has conversion funnel reporting. This new report is available to all customers and lets you track the number of sessions that got...

WebTuna Alerting on Page Load Time

We are are pleased to announce that WebTuna now has built-in alerting for all customers who need to be notified when performance of their web site goes bad. This has...

FoundationSP use WebTuna to help Ricardo engineer faster SharePoint globally

Ricardo is a global, strategic engineering and environmental agency, with more than 3000 employees, that specialises in transport, energy and scarce-resource sectors.

Seeing Red!

If you have ever used WebTuna then you will know that we try to colour-code the performance data using a fairly standard red-amber-green (RAG) model. Red indicates poor performance and...

Getting WebTuna data into Excel

Many customers like to extract WebTuna data to further process it with Microsoft Excel. There are a number of different ways to get data out of WebTuna and into Excel...

Going beyond 10,000 results!

On the WebTuna Activity screen the table of results in the lower part of the screen shows the Top 500 records by default. In most circumstances this is more than enough...

Tracking Web Application Changes with WebTuna

An often underutilised feature of WebTuna is the option to track changes that you make to your application or web site. These can then be displayed as annotations on the timeline view...

Where is my SharePoint Online data centre?

Following on from Mick McGuinness’ excellent article on Keeping intranet home pages lean  I thought it would be interesting to see where those intranet home pages were being served from, in particular...

Using the new WebTuna Dashboard

At the end of last year we added a new Dashboard screen to WebTuna. A few weeks ago, after feedback from customers, we removed the beta tag and released the...

Caching is not a panacea

In this, the second in an occasional series on performance tuning, I want to explore why caching is not a panacea even though generally it is a good idea. For...

Eating our own dog food!

WebTuna Software Ltd is closely related to Application Performance Ltd (it shares directors). Application Performance specialises in selling application performance monitoring (APM) products. So you would expect WebTuna to use...

User Adoption – Viewing and Reporting

WebTuna captures a rich data set for each user interaction with the web content.  This data contains performance data and details of the content accessed.  Viewing, capturing and reporting the...

Advanced filtering

On the Performance tab within WebTuna you can filter within the results in the table of results. This filters the data within the table of results that you are looking at. As...

WebTuna 3.8 Release

We’re delighted to bring you an update on enhancements to WebTuna which were released yesterday.

Median v. Mean v. Total response time

When looking at performance of a web page or website it is common to calculate the average response time. In this way you can express the performance in a single...

Introducing the new WebTuna PowerBI Content Pack

We are very pleased to announce that WebTuna integration with Power BI is now available.

Apdex score to measure performance

Apdex is a simple scoring system which is an open standard developed by an alliance of companies as a standard method for reporting and comparing the performance of applications. WebTuna...

Session Details Page

Today we added a new session details page to WebTuna. This allows you to drill down into the page views and AJAX calls for a particular user’s session and see timings...

Sending WebTuna metrics to StatusPage.io

In this example we are going to query the WebTuna REST API to pull a metric (Average page load time) every 5 minutes and push that data to be displayed inside StatusPage.io...

WebTuna REST API – simple PHP example

The PHP code below is a simple example of how to query the WebTuna REST API to get metric data programmatically. In this example it looks at the last 300...

How can I capture the Web server machine name

If the web application you are monitoring has multiple frontend web servers and you would like to see performance broken down by servername then you can have the webtuna.js capture...

WebTuna adds AJAX timing

We have added AJAX support to WebTuna. If your web application makes AJAX calls using jQuery 1.5 or above then they will be automatically captured by version 3 or above...

Using the Microsoft URL rewriter to inject webtuna.js in to your IIS site

This technique is useful if you have a third party application and don’t have a master page or source code which you can edit to include the webtuna.js in the...

Drill down by Continent

As requested by customers we have added the ability to drill down by Continent.

Category New Features

Further updates to the WebTuna Map Screen

We hope that you liked our revamp of the geomap, which we launched about 3 weeks ago.  Here’s a preview of further changes which should be released in the next...

New Conversion Funnel Reporting

We are are pleased to announce that WebTuna now has conversion funnel reporting. This new report is available to all customers and lets you track the number of sessions that got...

WebTuna Alerting on Page Load Time

We are are pleased to announce that WebTuna now has built-in alerting for all customers who need to be notified when performance of their web site goes bad. This has...

WebTuna 3.8 Release

We’re delighted to bring you an update on enhancements to WebTuna which were released yesterday.

Introducing the new WebTuna PowerBI Content Pack

We are very pleased to announce that WebTuna integration with Power BI is now available.

PowerBI Content Pack – Getting Started

WebTuna has a Power BI content pack to allow users to visualize and interact with WebTuna usage and performance data in new ways. It pulls detailed data daily for the previous day...

February 2016 release

We’re delighted to bring you an update on enhancements to WebTuna which were released overnight. These are summarised below.

Apdex score to measure performance

Apdex is a simple scoring system which is an open standard developed by an alliance of companies as a standard method for reporting and comparing the performance of applications. WebTuna...

Session Details Page

Today we added a new session details page to WebTuna. This allows you to drill down into the page views and AJAX calls for a particular user’s session and see timings...

How can I capture the Web server machine name

If the web application you are monitoring has multiple frontend web servers and you would like to see performance broken down by servername then you can have the webtuna.js capture...

WebTuna adds AJAX timing

We have added AJAX support to WebTuna. If your web application makes AJAX calls using jQuery 1.5 or above then they will be automatically captured by version 3 or above...

Drill down by Continent

As requested by customers we have added the ability to drill down by Continent.

Category End user experience

Update to our PowerBI Content Pack

Last week we published an update to our WebTuna Content Pack for PowerBI. It includes a number of improvements and bug fixes.

WebTuna Response Time Scatter Analysis

Do you want a quick pictorial overview of how your site is performing? The WebTuna Response Time Scatter Analysis report lets you see your site response time distributions over time.

Seeing Red!

If you have ever used WebTuna then you will know that we try to colour-code the performance data using a fairly standard red-amber-green (RAG) model. Red indicates poor performance and...

Getting WebTuna data into Excel

Many customers like to extract WebTuna data to further process it with Microsoft Excel. There are a number of different ways to get data out of WebTuna and into Excel...

Tracking Web Application Changes with WebTuna

An often underutilised feature of WebTuna is the option to track changes that you make to your application or web site. These can then be displayed as annotations on the timeline view...

Median v. Mean v. Total response time

When looking at performance of a web page or website it is common to calculate the average response time. In this way you can express the performance in a single...

Apdex score to measure performance

Apdex is a simple scoring system which is an open standard developed by an alliance of companies as a standard method for reporting and comparing the performance of applications. WebTuna...

Category Demo

Category WebTuna Videos

WebTuna June 2016 Webinar

If you missed our June 2016 Summer product update you can view the webinar recording here.

Category Testamonials

Category Webinar

WebTuna June 2016 Webinar

If you missed our June 2016 Summer product update you can view the webinar recording here.

Category Customer Case Study

FoundationSP use WebTuna to help Ricardo engineer faster SharePoint globally

Ricardo is a global, strategic engineering and environmental agency, with more than 3000 employees, that specialises in transport, energy and scarce-resource sectors.

Category RUM

WebTuna August 2019 release

It has been a little while since our last release, and our new release now collects all the resource timing information that modern browsers provide. This includes images, style-sheets etc,...

What is RUM, and how does it differ to Synthetics?

When you start looking into web performance and monitoring, you are bound to come across several words and acronyms; EUM (End User Monitoring), Synthetic Monitoring and RUM (Real User Monitoring)....

Category new features

WebTuna August 2019 release

It has been a little while since our last release, and our new release now collects all the resource timing information that modern browsers provide. This includes images, style-sheets etc,...

Category Performance

Why we moved our blog from WordPress to Jekyll

Last year we made the decision to move both our blogs (blog.applicationperformance.com and blog.webtuna.com) to a Jekyll generated static site. Static sites are in fashion right now because they are...